Pagerly
Oncalls, Rotations, Incidents & Tasks on Slack/Teams
About Pagerly
Pagerly is an incident management and on-call scheduling platform that lets teams manage rotations, incidents, and operational tasks directly within Slack and Microsoft Teams. It syncs with PagerDuty, OpsGenie, and Jira, enabling round-robin assignments, automated incident response, and status page creation.
Pros & Cons
Pros
- 80% cheaper than PagerDuty with per-team pricing
- Deep native Slack and Teams integration
- Two-way sync with PagerDuty, OpsGenie, and Jira
- Built-in status pages and uptime monitoring
- Simple setup with 30-day free trial
- ISO 27001 certified, trusted by 1000+ organizations
Cons
- Heavily dependent on Slack or Teams — not for other platforms
- Limited brand recognition vs PagerDuty and OpsGenie
- Small bootstrapped company (founded 2022)
- Advanced customization requires enterprise tier
- Paging costs extra at $4/user/month
Key Features
On-Call Scheduling
Round-robin or custom on-call schedules with timezone support and automatic holiday accounting.
Slack & Teams Integration
Manage rotations, incidents, and tasks directly inside Slack or Microsoft Teams.
PagerDuty & OpsGenie Sync
Import existing schedules with two-way synchronization.
Incident Response Automation
Auto-create incidents from emoji reactions, generate meeting links, and track MTTA/MTTR.
Round-Robin Task Assignment
Automatically distribute Jira tickets evenly across available team members.
Jira Two-Way Integration
Create Jira tickets from Slack and sync comments between platforms.
Status Pages
Public or private status pages for communicating service uptime.
Uptime Monitoring
Monitor websites, APIs, and 3000+ SaaS services for downtime.
Slack UserGroup Sync
Auto-update Slack usergroups like @oncall based on active engineer.
Handover Reports
Automated handover reports at shift changes for smooth transitions.
Pricing
- Round-robin scheduling
- Custom interval shifts
- Timezone & holiday management
- Slack usergroup sync
- Handover reports
- Everything in Basic
- PagerDuty & OpsGenie sync
- Jira integration
- Task management
- Incident automation
- Everything in Starter
- Bespoke workflow customization
- Custom incident flows
- Dedicated support
- Enterprise security
Best For
DevOps On-Call Management
Manage on-call rotations, escalations, and incident response directly in Slack.
IT Support Ticket Routing
Evenly distribute Jira issues across support agents with round-robin assignment.
SRE Incident Response
Automate incident creation from monitoring tools with war rooms and status pages.
Customer Operations
Route and manage support requests through Slack workflows with automatic escalation.
Multi-Tool Schedule Consolidation
Sync PagerDuty or OpsGenie schedules into Slack for single-pane on-call visibility.
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