PABXSoft
Call accounting and telecom expense management for business phone systems
Founded
N/A
Starting Price
$600
Category
Call Center
Last updated March 29, 2026
About PABXSoft
PABXSoft is a call accounting and telephone management solution designed to give businesses full visibility into their telecom costs. It connects to hundreds of PBX and PABX systems from major manufacturers including Samsung, NEC, Panasonic, Ericsson, Alcatel, Nortel, Avaya, and Toshiba, capturing call data records and turning them into actionable reports. The software provides in-depth call reporting and analysis to help organizations track usage by department, extension, or individual user, identify misuse, and control costs. It supports features such as call routing analysis, cost allocation across cost centers, and scheduled report delivery, making it a practical tool for IT managers and finance teams alike. PABXSoft is primarily deployed on-premises and is well suited to small and mid-sized businesses that operate their own PBX infrastructure and need a straightforward way to manage and audit telephone expenses without relying on carrier-level reporting.
Pros & Cons
Pros
- Broad PBX compatibility — works with hundreds of phone systems
- One-time perpetual license with no recurring subscription fees
- Detailed cost allocation helps control and audit telecom spend
- Suitable for businesses of all sizes from SMBs to enterprises
Cons
- On-premises only — no cloud-hosted option available
Key Features
Multi-PBX Compatibility
Connects to 100+ PBX and PABX systems from Samsung, NEC, Panasonic, Avaya, Nortel, Toshiba, Ericsson, Alcatel, and more
Call Data Recording
Automatically captures call data records (CDR) from your phone system for complete audit trails
Extension & Department Reports
Break down call activity and costs by individual extension, team, or department for accountability
Telecom Cost Allocation
Allocate telephone expenses across cost centers or client projects with charge-back reporting
Misuse Detection
Identify unauthorized or excessive personal calls through usage anomaly reports
Scheduled Report Delivery
Automatically generate and email reports on a daily, weekly, or monthly schedule
Mobile App Support
Access reports and management features from mobile devices on the go
Pricing
Single License
$600/one-time
- Call data recording
- Multi-PBX compatibility (Samsung, NEC, Avaya, and more)
- Department and extension reporting
- Cost allocation and charge-back
- Scheduled report delivery