Ooma
Affordable VoIP business phone system with 100+ features for small teams
Founded
N/A
Starting Price
$19.95
Category
VoIP & Phone
Last updated March 19, 2026
About Ooma
Ooma Office is a cloud-based VoIP phone system designed for small businesses, offering unlimited calling in the US, Canada, Mexico, and Puerto Rico with no contracts required. It includes a virtual receptionist, mobile app, ring groups, and video conferencing, and can be set up in as little as 15 minutes. Ooma Office customers save an average of 50% per line compared to traditional phone services.
Pros & Cons
Pros
- Very affordable entry price at $19.95/user/month with no contracts required
- Quick setup in 15 minutes with no technical expertise needed
- 24/7 live support on all plans regardless of tier
- Unlimited domestic calling to US, Canada, Mexico, and Puerto Rico included
- Strong core phone features like virtual receptionist and ring groups on the base plan
Key Features
Virtual Receptionist
Auto-attendant that routes calls, plays greetings, and supports multi-level menus with custom schedules for business and after hours
Ring Groups
Group agents by skill or schedule so multiple phones ring simultaneously or sequentially until a call is answered
Mobile App
Free app lets remote workers make and receive business calls from their smartphone using their business number
Video Conferencing
Built-in video meetings for team collaboration available on Pro and Pro Plus plans
Call Recording
Persistent and on-demand call recording with playback and download from the Call Log dashboard
Call Queuing
Hold callers in a queue with customizable wait music and messages until an agent is available
CRM Integrations
Connect with Salesforce, QuickBooks, Square, and Zapier to streamline workflows and customer management
Pricing
Essentials
$19.95/user/month
- 50+ phone features
- Virtual receptionist
- Ring groups
- Mobile app
- Unlimited US/CA/MX calling
Best For
Small Office Phone Replacement
Small businesses with 5-20 employees replacing traditional landlines with an affordable VoIP solution that includes virtual receptionist and call routing
Remote Team Communication
Distributed small teams needing employees to make and receive business calls from smartphones while keeping personal and business numbers separate
Budget-Conscious Startups
New businesses and solopreneurs that need a professional phone presence at minimal cost without long-term contract commitments