Neon CCM
Cloud-based case management software for human service nonprofits
About Neon CCM
Neon CCM (formerly CiviCore) is a cloud-based client and case management platform built for human service nonprofits. Part of the Neon One suite, it helps organizations track clients, manage cases, log activities, report outcomes to funders, and ensure regulatory compliance. The platform includes volunteer management, surveys and assessments, and unlimited custom reporting capabilities accessible from any device.
Pros & Cons
Pros
- Purpose-built for nonprofit human services organizations
- Unlimited custom reporting for funders and compliance
- Part of the Neon One ecosystem with CRM integration
- Optional HIPAA compliance for healthcare nonprofits
Cons
- No free tier available
- Quote-based pricing lacks transparency
- Niche focus limits applicability outside nonprofit sector
Key Features
Client & case tracking
Centralized platform for client data, intake, and case notes
Activity & attendance tracking
Log program activities and client interactions
Outcome reporting
Unlimited custom reports for grants, funding, and compliance
Surveys & assessments
Administer and collect client assessments within the platform
Volunteer management
Track and manage volunteers directly
Mobile access
Cloud-based, accessible on desktop, tablet, and mobile
HIPAA compliance
Optional HIPAA compliance for sensitive medical information
Pricing
- Quote-based pricing
- Depends on organization size