MecaPlanning
Automotive after-sales workshop planning and service coordination platform
Founded
1994
Starting Price
quote-based
Category
Field Service Management
Company Size
51-200
Last updated March 16, 2026
About MecaPlanning
MecaPlanning by 3Dsoft is a comprehensive after-sales management platform for automotive dealerships that automates workshop scheduling, service reception coordination, and customer communication. It provides real-time visibility across the entire after-sales operation, interfaces with DMS software and manufacturer extranets, and claims to generate 15% more billable hours on average through workflow optimization.
Pros & Cons
Pros
- Deep automotive after-sales specialization with 30+ years of industry expertise since 1994
- Real-time workshop visibility with 2-minute update intervals for customer-facing tracking
- Extensive integration ecosystem with 80+ partner applications and DMS/manufacturer extranet connectivity
- Pioneered online real-time appointment booking that accounts for actual workshop workload
- Modular design with optional collision repair module and variants for different business sizes
- Presence in 35+ countries with multi-language support
Cons
- No public pricing — requires contacting sales for a custom quote
- Niche automotive focus limits usefulness outside dealership/garage environments
- Limited online user reviews make independent evaluation difficult
- French-origin software may have uneven feature parity across all supported languages
- Implementation likely requires significant onboarding and DMS integration setup
Key Features
Real-time workshop scheduling with automatic workload balancing
Online appointment booking via website, QR code, or call center
Multi-modal customer communication (SMS, email, live tracking)
Dashboard for workloads, team productivity, and courtesy car rotation
DMS and manufacturer extranet integration ecosystem (80+ apps)
Pricing
quote-based