About MecaPlanning

MecaPlanning by 3Dsoft is a comprehensive after-sales management platform for automotive dealerships that automates workshop scheduling, service reception coordination, and customer communication. It provides real-time visibility across the entire after-sales operation, interfaces with DMS software and manufacturer extranets, and claims to generate 15% more billable hours on average through workflow optimization.

Pros & Cons

Pros

Deep automotive after-sales specialization with 30+ years of industry expertise since 1994
Real-time workshop visibility with 2-minute update intervals for customer-facing tracking
Extensive integration ecosystem with 80+ partner applications and DMS/manufacturer extranet connectivity
Pioneered online real-time appointment booking that accounts for actual workshop workload
Modular design with optional collision repair module and variants for different business sizes

Key Features

Real-time workshop scheduling with automatic workload balancing

Online appointment booking via website, QR code, or call center

Multi-modal customer communication (SMS, email, live tracking)

Dashboard for workloads, team productivity, and courtesy car rotation

DMS and manufacturer extranet integration ecosystem (80+ apps)

Pricing

quote-based