Lockbin
HIPAA-compliant secure email service for medical, dental, and CPA offices
About Lockbin
Lockbin is a browser-based encrypted email service designed for healthcare, dental, and accounting professionals who need to send PHI and other sensitive data securely. Messages and attachments are protected by AES-256 encryption from a FIPS 140-2 verified cryptolibrary, recipients open mail through secure links without installing software, and Premium/Enterprise plans include a signed Business Associate Agreement.
Pros & Cons
Pros
- Signed HIPAA BAA available on paid plans with explicit breach-notification commitment
- AES-256 encryption from a FIPS 140-2 verified cryptolibrary — government-grade
- Recipients don't need to install software or pre-share passwords
- Auto-deletes messages after 24 hours, limiting server-side exposure
- 20+ years operating history with healthcare, banks, and government clients
- Affordable flat $10/month pricing without complex tiering
Cons
- Requires a stable internet connection — no offline access
- Interface is utilitarian compared to mainstream email clients
- Limited integrations beyond Gmail/Outlook (no native EHR or PMS connectors)
- Short 24-hour message retention may not suit users who want long-term inbox archives
- Branding and UX feel dated relative to newer encrypted-email competitors
Key Features
AES-256 Encryption
Messages and attachments protected by AES-256 bit encryption delivered from a FIPS 140-2 verified cryptolibrary, at rest and TLS in transit.
No Software Download
Works directly in any modern browser (Chrome, Firefox, Safari, Edge) on Mac, Windows, iOS, and Android — recipients don't need an account.
HIPAA BAA Available
Signed Business Associate Agreement included on Premium and Enterprise plans, with breach notification within 60 days per HIPAA rule.
Secure File-Drop Links
Generate custom branded upload links you can share with anyone to receive files securely without exposing your inbox.
Web Forms
Embed secure intake forms on your website so clients can submit PHI or sensitive data directly into your encrypted inbox.
Undo Send / Message Recall
Recall messages before recipients open them to prevent accidental disclosures.
Auto-Delete Messages
Messages are kept on Lockbin servers for only 24 hours by default, reducing exposure if servers are ever compromised.
Searchable Sent Archive
Browse and search a full archive of sent messages from your Lockbin dashboard.
Gmail / Outlook Compatible
Integrates with existing Gmail and Outlook workflows — keep your current email address while routing sensitive replies through Lockbin.
Team Management (Enterprise)
Unlimited users with centralized administration for larger practices and firms.
Pricing
- 1 user
- Basic secure messaging
- Browser-based access
- AES-256 encryption
- No credit card required
- 1 user
- Signed HIPAA BAA
- Custom secure file-drop links
- Embeddable web forms
- Message recall (Undo Send)
- Searchable sent archive
- Unlimited users
- Team management console
- Signed HIPAA BAA
- All Premium features
- Priority support
Best For
HIPAA-compliant patient communication
Solo and small-practice physicians, dentists, and therapists send lab results, treatment plans, and PHI to patients with a signed BAA in place.
Accountants sending tax documents
CPAs and bookkeepers securely exchange W-2s, 1099s, tax returns, and client financial data without standing up their own secure portal.
Secure client intake forms
Practices embed Lockbin web forms on their site so new clients submit SSNs, insurance details, and medical history into an encrypted inbox.
Receiving large sensitive files
Firms share branded file-drop links with clients to receive scans, X-rays, or financial records without exposing personal email addresses.
Replacing fax for sensitive communication
Replaces aging fax workflows for inter-office referrals and document exchange while maintaining compliance.
Similar Tools
Proton Mail
Secure, privacy-first email built in Switzerland
Airia
Enterprise AI orchestration, security, and governance platform
DataSnipper
AI Agents for faster Audit and Finance workflows
Mailfence
Secure and private email with integrated productivity
StartMail
Private email from the makers of Startpage
Confido Health
AI voice agents for healthcare operations