About Letters
Letters is an AI-powered medical scribe and clinical correspondence tool built for healthcare professionals. It transcribes consultations, dictations, and telehealth calls with high accuracy, then drafts personalised medical letters that match each clinician's own tone, structure, and format. Built with HIPAA, GDPR, and Australian privacy compliance, it aims to cut documentation time so doctors can spend more time with patients.
Pros & Cons
Pros
- Generated letters genuinely sound like the individual clinician's own dictation style
- Transcription is fast and accurate on medical terminology, outperforming manual typing
- Free tier lets solo practitioners try real workflows before paying
- Healthcare-grade compliance (HIPAA, GDPR, Australian privacy) built in
- Responsive customer support praised by multi-clinician practices
- Reasonable per-user pricing for practices ($60/mo per clinician)
Cons
- Narrowly focused on medical correspondence and transcription, not general-purpose writing
- Strongest traction and testimonials are Australia-based; less proven outside that market
- No mid-tier between the limited free plan and $66/mo Pro plan
- Enterprise pricing is not transparent and requires contacting sales
Key Features
AI Letter Generation
Instantly drafts personalised medical letters from notes, uploaded documents, and consultation recordings in your preferred tone and format.
Medical Transcription
Transcribes dictations, in-person consultations, and telehealth calls with high accuracy on medical terminology and jargon.
Personalised Templates
Learns from your past letters so generated correspondence sounds like you, with customisable templates for different document types.
Document & File Upload
Upload past letters, patient files, and consultation recordings to give the AI full context for accurate output.
Compliance & Privacy
Built for healthcare with HIPAA, GDPR, and Australian privacy compliance baked in.
Assistant
Pro plans include an AI assistant to help clinicians complete clinical reports and correspondence faster.
Multi-Clinician Practices
Practice deployment lets clinics roll Letters out across multiple clinicians with per-user pricing.
Pricing
- 3 letters / day
- 3 transcriptions / day
- 1 personalised template
- For solo use with light needs
- Unlimited letters
- Unlimited transcriptions
- Customisations
- AI assistant
- 2-week trial, no credit card required
- Practices: $60/mo per user
- Discounted pricing
- Custom features
- Priority support
- Deployment options
Best For
Specialist Referral & Clinical Letters
Specialists and GPs generate detailed referral and clinical letters from consultation notes and recordings in their own voice.
Consultation Transcription
Clinicians transcribe in-person consults, dictations, and telehealth sessions accurately without a human typist.
Multi-Clinician Practices
Practices and clinics deploy Letters across many clinicians to standardise and speed up report writing.
Allied Health & Psychology Notes
Allied health professionals and psychologists produce accurate reports and correspondence faster.
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