Jenworks
Flexible utility billing software built on Microsoft Dynamics NAV for water, electricity, gas, and waste.
About Jenworks
Jenworks is a proven utility billing solution developed by Jendev, purpose-built for small and medium-sized utility providers. Built on Microsoft Dynamics NAV, it supports combined billing of electricity, water, gas, and waste across any tariff type. The platform features a customer-centric data model, smart meter integration (including sub and combined meters), flexible payment methods, and deep Microsoft ecosystem integration. Jenworks handles the full customer lifecycle — from initial connection through to payment, debt management, and reporting — making it a strong choice for councils, housing associations, and utility resellers that need configurability without enterprise-level complexity.
Pros & Cons
Pros
- Supports billing of multiple utilities (electricity, water, gas, waste) in a single system
- No restrictions on tariff count or configuration
- Built on Microsoft Dynamics NAV — familiar UI and enterprise-grade infrastructure
- Smart meter and sub-meter integration out of the box
- Customer-centric data model captures full lifecycle history
- Flexible payment methods with no platform-imposed limits
Cons
- Requires Microsoft Dynamics NAV licensing — adds to total cost
- Not suited for large-scale national utilities or complex enterprise needs
- Pricing not publicly listed — requires direct contact with Jendev
- Limited third-party integrations outside the Microsoft ecosystem