ITM IT Asset Management
Web-based IT and non-IT asset management with barcode and RFID tracking
About ITM IT Asset Management
ITM IT Asset Management is a comprehensive web-based solution for managing IT and non-IT assets throughout their lifecycle. It features barcode, RFID, and beacon-based tracking, an ITIL-ready service desk, license management, and compliance tools for ISO 27001 and CARO standards.
Pros & Cons
Pros
- Comprehensive asset tracking with barcode, RFID, and beacon technology options
- ITIL-ready service desk included without additional cost
- Strong compliance features for ISO 27001 and CARO standards
- Affordable pricing starting from \u002449/month with a free trial
- Module-based approach lets you use only what you need
- Agentless auto-discovery detects network-connected devices automatically
Cons
- User interface looks dated and needs visual improvement
- Mobile app limited to Android only with no iOS support mentioned
- Initial setup and configuration can be time-consuming for complex environments
- On-premises mobile app functionality is limited compared to cloud version
Key Features
Asset Lifecycle Tracking
Track financial, contractual, and inventory details of hardware and devices from procurement through maintenance to retirement
Barcode, RFID & Beacon Scanning
Multiple tracking methods including barcode, RFID, and beacon technology for accurate asset identification and location
ITIL-Ready Service Desk
Built-in service desk with incident management, asset requests, and workflow-based approvals for IT service management
License Management
Track software licenses, contracts, and service agreements with automated compliance monitoring and renewal alerts
Auto-Discovery
Agentless network auto-discovery detects any IoT device connected to the organization's network automatically
Mobile App
Android mobile application for scanning and tracking assets in the field with offline capability using beacon technology
Compliance & Standards
Ready for ISO 27001, CARO compliance, and IT Act requirements with built-in audit trails and reporting
Knowledge Management
Built-in knowledge base for IT documentation, troubleshooting guides, and asset-related information sharing
Pricing
- Asset tracking
- Barcode scanning
- Basic reporting
- Email support
- Everything in Premium
- ITIL service desk
- License management
- Auto-discovery
- RFID support
- Everything in Professional
- Advanced compliance
- MDM integration
- Priority support
- Custom workflows
Best For
IT Infrastructure Management
IT departments use ITM to track all hardware assets including laptops, servers, and network equipment with automated lifecycle management and depreciation tracking
Software License Compliance
Organizations monitor software licenses, contracts, and service agreements to ensure compliance and avoid costly audit penalties
Facilities Asset Management
Companies track non-IT assets like electrical fixtures, furniture, and equipment using barcode and RFID technology across multiple locations
ITIL Service Management
IT teams implement ITIL best practices using ITM's built-in service desk for incident management, change management, and asset request workflows
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