Inbenta Search

About Inbenta Search

Inbenta Search is an AI-powered enterprise search and knowledge management platform that uses proprietary natural language processing (NLP) and semantic search technology to help users find accurate answers across large content repositories. Unlike keyword-based search, Inbenta understands user intent, handles spelling errors, and interprets synonyms — dramatically reducing the need for human support agents. The platform is designed for customer self-service portals, internal knowledge bases, and e-commerce sites. Its lexicon-based NLP engine — built without requiring large training datasets — delivers high accuracy out of the box and can be tuned quickly. Inbenta Search integrates with existing CMS platforms, CRMs, and ticketing systems, making it straightforward to layer onto current infrastructure. Inbenta's suite also includes complementary modules for chatbot, ticketing, and knowledge management, allowing organizations to build a full self-service ecosystem. The search module is particularly strong for enterprises with complex product catalogs or regulatory content where precision matters.