HAPBX
Dedicated cloud PBX with geo-distributed high availability
About HAPBX
HAPBX is a dedicated-instance cloud PBX platform where each customer gets their own isolated cloud PBX instance with full control. Built on VitalPBX technology, it offers geo-distributed cluster architecture with automatic failover and a 99.99% uptime SLA. HAPBX supports 100-200+ concurrent calls with sub-50ms latency, includes the VitXi WebRTC softphone for browser-based calling, and provides comprehensive call center capabilities through the Sonata Suite modules including billing, recording, dialers, and real-time statistics.
Pros & Cons
Pros
- Dedicated instance per customer provides better security and performance than shared infrastructure
- Very competitive pricing starting at just $10/month
- 99.99% uptime SLA with geo-distributed automatic failover
- Comprehensive call center suite included at higher tiers
Cons
- Basic plan is very limited with only 12 extensions and forum-only support
- Requires PBX/telephony knowledge to configure properly
- No publicly visible customer reviews on major platforms like G2 or Capterra
- Relatively unknown brand compared to established cloud PBX providers
Key Features
Dedicated Cloud Instances
Each customer gets their own isolated PBX instance deployable in minutes
Geo-Distributed HA
Cluster architecture with automatic failover delivering 99.99% uptime SLA
VitXi WebRTC Softphone
Browser-based calling with no software installation required
Sonata Suite
Comprehensive call center modules including billing, recording, dialer, and statistics
SIP/TLS & SRTP Encryption
Secure communications with DDoS mitigation built in
High Performance
100-200+ concurrent calls with sub-50ms latency
HA Connect Mobile App
Mobile softphone app for making and receiving calls on the go
CRM Integrations
Connect with Zoho, Odoo, and other business applications
Pricing
- 1 vCPU, 2GB RAM
- 12 extensions
- Forum support
- Basic PBX features
- 8 vCPUs, 8GB RAM
- Unlimited extensions
- Switchboard, billing, recording
- Priority support
- 10 vCPUs, 16GB RAM
- Full Sonata Suite
- Call center features
- Advanced analytics
- 12 vCPUs, 32GB RAM
- Multi-tenant capable
- White-label options
- Reseller features