FreeCRM
Free CRM software for sales, marketing, and customer support
About FreeCRM
FreeCRM is a cloud-based customer relationship management platform that has been available since 2003, serving over 1 million customers across 200+ countries. It offers a fully free CRM with contact and company management, deal tracking, calendar, tasks, email campaigns, and customer support case management. The free tier is genuinely unlimited for teams of any size, with premium upgrades available for advanced features. Integrates with Google Workspace, WhatsApp Business, Zapier, QuickBooks, Facebook, DocuSign, and more.
Pros & Cons
Pros
- Genuinely free for unlimited users — no seat limits
- Has been around since 2003 — proven and stable platform
- Wide range of integrations including WhatsApp Business
- HIPAA-compliant option available for healthcare
- Supports 12+ languages for global teams
Cons
- Outdated UI compared to modern CRM tools
- Premium pricing is not publicly listed
- Less polished mobile experience than leading CRMs
- Fewer native automation features than paid competitors
Key Features
Contact & Company Management
Maintain a 360-degree customer view with full activity history, communications, and team collaboration on each contact and company record
Deal Pipeline Tracking
Visualize your sales pipeline with customizable stages, opportunity tracking, and deal forecasting to accelerate close rates
Email Marketing Campaigns
Create and send email campaigns directly from the CRM with list segmentation, templates, and delivery tracking
Customer Support Case Management
Route customer support requests to the right agents, manage knowledge base articles, and track case resolutions in one place
Task & Calendar Management
Assign tasks, set reminders, and manage team calendars with full visibility into upcoming activities and deadlines
Wide Integration Ecosystem
Connects with Google Workspace, WhatsApp Business, Zapier, QuickBooks, Facebook, Twitter/X, DocuSign, AWS, and more
Custom Fields & Dashboards
Add unlimited custom fields to contacts, companies, and deals, then build custom dashboards to visualize your most important metrics
Mobile Apps
Native iOS and Android apps let your sales team access CRM data, log calls, and update deals while on the go
Pricing
- Unlimited users
- Contact management
- Deal pipeline
- Tasks and calendar
- Email campaigns
- Case management
- Advanced features
- Additional storage
- Priority support
- Custom integrations