Flex Surveys
Professional survey and feedback platform for businesses
About Flex Surveys
Flex Surveys is a web-based survey and customer feedback platform designed for businesses and researchers. It provides tools to create, distribute, and analyze surveys with advanced logic, branching, and customization options. The platform supports employee engagement surveys, customer satisfaction (CSAT/NPS), market research, and academic studies. Flex Surveys offers white-label options, custom branding, and multi-language support to match your organization's identity.
Pros & Cons
Pros
- Strong white-label and custom branding capabilities
- Advanced logic and branching for complex surveys
- Supports academic and enterprise research workflows
- Multi-language support for global distribution
- GDPR-compliant for European use cases
Cons
- Pricing is not publicly listed — requires contacting sales
- Fewer integrations than market leaders like SurveyMonkey
- Website aggressively blocks automated access
- Smaller user community and fewer third-party reviews
Key Features
Drag-and-Drop Survey Builder
Create surveys with 20+ question types using an intuitive visual editor — no technical skills required
Advanced Branching & Skip Logic
Build intelligent surveys that show or hide questions based on previous answers, creating a personalized respondent experience
White-Label & Custom Branding
Fully customize survey appearance with your logo, colors, and domain to deliver a seamless branded experience
Multi-Language Support
Deploy surveys in multiple languages to collect feedback from global audiences with localized question sets
NPS & CSAT Templates
Pre-built templates for Net Promoter Score, customer satisfaction, and employee engagement surveys ready to deploy immediately
Real-Time Analytics Dashboard
Monitor response rates, view aggregated results, and generate visual reports as responses come in
Multi-Channel Distribution
Share surveys via email, SMS, web link, QR code, or embed on your website to maximize response rates
Data Export & API
Export raw data to CSV, Excel, or SPSS, and use the API to integrate survey data with your existing systems
Pricing
- Basic survey creation
- Email distribution
- Standard reporting
- Advanced logic
- Custom branding
- Advanced analytics
- White-label
- SSO
- Dedicated support
- Custom integrations