Fera is an e-commerce product reviews and social proof platform that automatically collects photo, video, and text reviews from customers and displays them across online stores. Built primarily for Shopify (with Wix, BigCommerce, Big Cartel, and custom store support), it helps merchants build trust and increase conversions with authentic user-generated content.
Collect reviews automatically via email and SMS after purchase.
Capture and showcase media-rich reviews to build stronger social proof.
Import and consolidate reviews from Facebook, Google, Etsy, and other sources.
Authenticate reviewers so shoppers can trust the feedback they see.
AI-powered moderation and reply assistance to manage reviews at scale.
Mobile-optimized, fully customizable review widgets and galleries.
Let shoppers ask product questions and get answers directly on product pages.
Display authentic photo and video reviews to increase shopper trust and conversions.
Trigger post-purchase email and SMS requests to grow review volume hands-free.
Aggregate reviews from Google, Facebook, and other channels into one display.
Answer shopper questions on product pages to reduce purchase hesitation.
Advanced analytics to track review performance and conversion impact.

The conversational AI platform built for ecommerce customer support