About Fera
Fera is an e-commerce product reviews and social proof platform that automatically collects photo, video, and text reviews from customers and displays them across online stores. Built primarily for Shopify (with Wix, BigCommerce, Big Cartel, and custom store support), it helps merchants build trust and increase conversions with authentic user-generated content.
Pros & Cons
Pros
- Full-featured photo and video review collection at an affordable entry price
- Seamless Shopify integration plus support for Wix, BigCommerce, and more
- Highly customizable, mobile-optimized review widgets and galleries
- Aggregates reviews from multiple sources like Google and Facebook
- Rated 4.95/5 by thousands of merchants across app stores
Cons
- No permanent free plan (paid plans only, with free trials)
- Review limits per tier can require upgrades for high-volume stores
- Some platforms (BigCommerce, Magento, custom) require at least the Small plan
- Advanced customization features gated behind higher tiers
Key Features
Automatic Review Requests
Collect reviews automatically via email and SMS after purchase.
Photo & Video Reviews
Capture and showcase media-rich reviews to build stronger social proof.
Multi-Source Aggregation
Import and consolidate reviews from Facebook, Google, Etsy, and other sources.
Reviewer Verification
Authenticate reviewers so shoppers can trust the feedback they see.
AI Moderation & Replies
AI-powered moderation and reply assistance to manage reviews at scale.
Customizable Widgets
Mobile-optimized, fully customizable review widgets and galleries.
Q&A
Let shoppers ask product questions and get answers directly on product pages.
Analytics & Reporting
Advanced analytics to track review performance and conversion impact.
Pricing
- 100 order reviews/mo
- 2 admins
- 100MB storage
- Basic customization
- Free trial
- 1,000 reviews/mo
- 3 admins
- 1GB storage
- Intermediate customization
- 10,000 reviews/mo
- 5 admins
- 10GB storage
- Advanced customization
- 500,000 reviews/mo
- 20 admins
- 1TB storage
- All features
Best For
Build Social Proof
Display authentic photo and video reviews to increase shopper trust and conversions.
Automate Review Collection
Trigger post-purchase email and SMS requests to grow review volume hands-free.
Consolidate Reviews
Aggregate reviews from Google, Facebook, and other channels into one display.
Product Q&A
Answer shopper questions on product pages to reduce purchase hesitation.
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