Emergency Reporting
Cloud-based records management and reporting software for fire and EMS agencies
About Emergency Reporting
Emergency Reporting is a cloud-based records management system (RMS) designed specifically for fire departments and EMS agencies. Founded in 2003 and now part of ESO, the platform empowers first responders with secure, easy-to-use station management tools for incident reporting, personnel tracking, asset management, and compliance. It supports single-report filing for NFIRS and NEMSIS data standards, eliminating duplicate data entry. Emergency Reporting serves over 7,500 fire service and EMS agencies across North America, including DoD and military installations, NASA, nuclear power plants, hospitals, and oil refineries with self-contained fire and EMS services.
Pros & Cons
Pros
- Purpose-built for fire and EMS with deep NFIRS and NEMSIS compliance
- Serves over 7,500 agencies with proven reliability in mission-critical environments
- Cloud-based with mobile access for field reporting
- Backed by ESO, the largest fire and EMS software company
Cons
- Pricing not publicly available and requires contacting sales
- Highly specialized for fire and EMS — not suitable for other industries
- No free trial available for evaluation
- Learning curve for departments transitioning from paper-based systems
Key Features
NFIRS Reporting
Streamlined National Fire Incident Reporting System compliance with single-report filing that eliminates duplicate data entry
NEMSIS 3 EMS Reporting
Complete EMS patient care reporting that meets NEMSIS 3 data standards for state and national submission
Incident Management
Comprehensive incident tracking from dispatch to post-incident analysis with customizable report templates
Personnel Management
Track certifications, training records, scheduling, and personnel qualifications across the department
Asset & Apparatus Tracking
Manage equipment inventory, vehicle maintenance schedules, and apparatus inspection records
Mobile Access
Field-ready mobile tools for reporting and station management on the go from any device
Fire Inspections
Schedule and manage fire prevention inspections, pre-plans, and occupancy records
Training Records
Log training hours, certifications, and continuing education requirements for department personnel
Analytics & Dashboards
Visual dashboards and reporting tools for tracking department performance, response times, and trends
Hydrant Management
Track fire hydrant locations, inspections, and maintenance records for community fire protection planning
Pricing
- NFIRS and NEMSIS 3 reporting
- Incident management
- Personnel and training records
- Asset and inventory tracking
- Compliance reporting
- Mobile access
Ready to try Emergency Reporting?
Start using Emergency Reporting today and boost your productivity.
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