Doinn
Automated cleaning and operations management for short-term rentals
About Doinn
Doinn is a property operations platform that automates cleaning, housekeeping, and maintenance management for short-term rental and hospitality businesses. It integrates with 50+ PMS platforms and OTAs to automatically create and schedule cleaning tasks based on live bookings, manage internal staff and external vendors, and provide real-time quality control and reporting. With AI-powered automation and a mobile app for cleaning staff, Doinn helps property managers reduce operational costs while maintaining consistent service quality across their portfolio.
Pros & Cons
Pros
- Deep PMS integration with 50+ platforms auto-creates tasks from live bookings
- Supports both in-house teams and external vendors in a single platform
- Mobile app gives cleaning staff real-time updates with checklists and photo verification
- Free tier makes it accessible for small operators scaling up
Cons
- Limited marketplace coverage in some geographic regions
- Moderate review ratings suggest room for improvement in reliability
- Higher tier pricing requires contacting sales for quotes
- Small team of ~22 employees may affect support responsiveness
Key Features
Automated Task Scheduling
Syncs with PMS/OTA booking calendars to auto-create cleaning and maintenance jobs
Staff Management
Unlimited staff with role-based access, timesheets with clock-in/out tracking
Vendor Management
Onboard external cleaning companies, automate job assignments and invoicing
Mobile App
Real-time task updates, checklists, photo confirmations, issue notifications and messaging
50+ PMS Integrations
Connects with Hostaway, Lodgify, Avantio, Beds24, and iCal-based systems
Quality Control & Reporting
Real-time analytics, shareable service reports, and performance insights
AI-Powered Automation
Intelligent service creation based on booking patterns to reduce operational costs
Pricing
- Up to 15 properties
- Up to 20 staff
- Basic task scheduling
- PMS integration
- 16-25 properties
- 101-250 services/month
- Advanced automation
- Vendor management
- 26-50 properties
- Up to 50 staff
- Platform collaboration
- Priority support
- 50+ properties
- Unlimited staff
- Custom integrations
- Dedicated account manager