DispatchMAX
Effective transportation management for brokers, carriers, and fleets
About DispatchMAX
DispatchMAX is a fleet and transportation management platform built for trucking brokers, carriers, owner-operators, and intermodal agents. It centralizes dispatch, brokerage, accounting, and reporting in one connected system with integrations for QuickBooks, Sage50, PC-Miler, and major fuel card networks.
Pros & Cons
Pros
- Purpose-built for trucking brokers, carriers, and intermodal agents
- Strong accounting integrations (QuickBooks, Sage50) reduce double entry
- Highly rated customer service and onboarding
- Flat per-user pricing with no hidden tiers
- Includes compliance tooling (IFTA, ACE/ACI, EDI) out of the box
Cons
- Interface feels dated compared to modern SaaS TMS competitors
- Limited public review base makes due diligence harder
- Pricing is in CAD and tailored to North American operations
- Add-ons required for SMS and remote backup
Key Features
Orders & Brokerage Management
Manage loads, quotations, and the full brokerage cycle from order entry to delivery.
Carrier Management
Track carriers, rates, and documents in a centralized carrier database.
Dispatch Dashboards
Multiple operational dashboards with real-time statistics and driver location tracking.
Accounting Automation
Automated invoicing, settlements, and integration with QuickBooks and Sage50.
Custom Reports & BI
Ad hoc reporting module with business intelligence and data export capabilities.
Compliance & EDI
Built-in B2B features for EDI, OTM, ACE/ACI border filings, and IFTA reporting.
Route Planning
PC-Miler integration for mileage calculation and route optimization.
Mobile Access
Mobile-compatible interface for drivers and managers on Android and iOS.
Customer Portal
Web tracking portal so customers can check shipment status in real time.
Imaging Module
Attach and store PODs, BOLs, and other documents directly against loads.
Pricing
- Unlimited access
- Tech support included
- 2GB storage per user
- All core dispatch & brokerage features
- Free trial available
- 500 SMS messages per month
- Driver and customer notifications
- 5 remote backups
- Disaster recovery support
Best For
Freight Brokerage Operations
Brokers and agents managing loads, carrier rates, and quotations on a single platform.
Owner-Operator Fleets
Small carriers running their own trucks needing dispatch plus accounting in one tool.
Intermodal Dispatch
Intermodal agents coordinating drayage and container moves with compliance filings.
Cross-Border Trucking
Carriers handling US-Canada freight that need ACE/ACI and IFTA reporting built in.
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