CleanTouch EPOS
Specialized EPOS system for dry cleaners and laundry businesses
About CleanTouch EPOS
CleanTouch EPOS by Axcess IT is a purpose-built electronic point-of-sale system designed specifically for dry cleaning, laundry, and garment care businesses. Established in 2001, the platform serves over 150 store owners globally with a fully customizable solution that handles order booking, garment tracking, payment processing, customer account management, and staff operations all from a single interface. The system goes beyond basic POS functionality with features like automated SMS and email notifications, lost ticket tracking, multi-store management, loyalty programs, barcode scanning, and built-in marketing tools for targeted customer campaigns. Its garment tracker module manages the full lifecycle from dispatch through processing to delivery, with date prioritization to keep operations running smoothly. CleanTouch also includes inventory control with low-stock alerts, detailed reporting and analytics, and PCI-compliant credit card integration. CleanTouch EPOS stands out for its deep specialization in the dry cleaning and laundry vertical, offering tailored workflows that general-purpose POS systems cannot match. The platform also supports pickup and delivery management, online booking, mobile app integration, and handles billing for commercial accounts with automatic invoicing and statements.
Pros & Cons
Pros
- Purpose-built for dry cleaning and laundry businesses with tailored workflows
- Fully customizable to match specific business requirements
- Comprehensive garment tracking from intake to delivery
- Built-in SMS and email marketing increases customer engagement
- Multi-store management enables scaling across locations
- Responsive customer support from the Axcess IT team
Cons
- Pricing is not transparent and requires contacting sales for a quote
- Niche focus means it is not suitable for businesses outside garment care
- Software updates can occasionally disrupt operations
- Limited third-party integration ecosystem compared to general POS systems
- Smaller user community than mainstream POS platforms
Key Features
Order Booking & Garment Tracking
Manage orders from intake through processing to delivery with full lifecycle tracking and date prioritization
Automated SMS & Email Notifications
Send automated reminders, order status updates, receipts, and marketing messages to customers via SMS and email
Multi-Store Management
Manage multiple dry cleaning or laundry locations from a single centralized system
Customer Relationship Management
Track customer information, purchase history, preferences, and loyalty program participation
Barcode Scanning & Lost Ticket Tracking
Scan barcodes for fast order processing and locate garments using customer details when tickets are lost
PCI-Compliant Payment Processing
Accept credit card payments securely with PCI-compliant integration and automated billing
Marketing Campaign Tools
Create and run targeted advertising campaigns customized by customer data and purchasing patterns
Inventory Control
Monitor stock levels, track item movement, and receive automatic alerts when supplies run low
Staff Management
Manage employee roles, track performance, monitor working hours, assign tasks, and handle clock-ins
Pickup & Delivery Management
Coordinate pickup and delivery services with scheduling, route tracking, and customer notifications
Reporting & Analytics
Access real-time insights into sales performance, stock levels, and business operations through detailed reports
Automatic Invoicing & Statements
Generate invoices, receipts, and account statements automatically for commercial and recurring customers
Pricing
- Fully customized EPOS setup
- Order booking and garment tracking
- Payment processing with PCI compliance
- Customer account management
- Staff management and clock-ins
- SMS and email notifications
- Marketing campaign tools
- Reporting and analytics
- Multi-store support
- Ongoing technical support
Ready to try CleanTouch EPOS?
Start using CleanTouch EPOS today and boost your productivity.
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