Canny
Customer feedback management to capture, organize, and prioritize product feedback
Founded
N/A
Starting Price
$0
Category
Customer Feedback
Last updated March 24, 2026
About Canny
Canny is a feedback management and product roadmap platform that helps teams collect, organize, and prioritize feature requests from customers and internal stakeholders. It uses an upvoting system to surface the most-requested ideas, AI-powered deduplication to merge similar feedback, and a public roadmap to keep users informed about what is being built. Canny also includes a changelog feature for announcing product updates and integrates with tools like Jira, Slack, Intercom, and GitHub.
Pros & Cons
Pros
- Clean, intuitive interface with minimal learning curve for feedback boards and roadmaps
- Upvoting system surfaces high-demand requests with automatic status notifications
- AI-powered deduplication detects and merges duplicate feedback automatically
- Strong integrations with Jira, GitHub, Linear, Slack, Intercom, Zendesk, and more
- Public roadmap builds trust and reduces repetitive support inquiries
Pricing
Free
$0/month
- Up to 25 tracked users
- 5 admin seats
- Basic feedback boards
- Public roadmap
Core
$24
Best For
Public Feature Request Board
Let customers submit and upvote feature ideas, giving your product team a data-driven backlog.
Product Roadmap Communication
Publish a public roadmap showing planned, in-progress, and completed features to reduce support tickets.
Feedback Consolidation
Funnel feedback from Intercom, Zendesk, and Slack into one place, eliminating scattered spreadsheets.
Release Changelog
Announce new features and updates while automatically notifying users who requested those features.
Featured In
#4
Best Tools for Technical Founders Building in Public (2026)
Best for founders who want to turn user feedback into a public, transparent product development process — the upvote-to-changelog loop is unmatched.
#1
6 Best Customer Feedback & Survey Tools for Product Teams (2026)
Best for product teams drowning in feature requests who need data-backed prioritization and a public roadmap