Callture
Cloud-based business phone service that costs less and delivers more
About Callture
Callture is a cloud-based VoIP business phone system designed for small and medium-sized businesses with 1 to 100 staff. It delivers over 40 enterprise-grade communication features including IVR, call routing, conferencing, CRM integration, and internet fax without hardware installation or upfront costs. Serving over 25,000 businesses, Callture positions itself as a cost-effective alternative to traditional PBX systems.
Pros & Cons
Pros
- Highly competitive pricing with no hardware or installation costs
- 99.999% uptime SLA with HD voice quality
- Over 40 features rivaling enterprise PBX systems at SMB-friendly prices
- Seamless CRM integration with automatic call logging and screen pops
- A+ BBB rating with dedicated personal account managers
Cons
- Dashboard can be clunky and takes time to learn
- Minimum of 2 lines required even for single-user setups
- Mobile app must run in background or calls may not connect
- Limited API availability restricts custom integrations
Key Features
Interactive Voice Response
Custom multi-level auto-attendant greetings to route callers with press-to-connect menus.
Call Routing & Forwarding
Forward calls sequentially or simultaneously to mobile, landline, or VoIP numbers.
Call Recording
Record and store calls for training, compliance, or quality assurance purposes.
Voicemail to Email
Missed calls go to professional voicemail and are emailed as audio files automatically.
Conference Calling
Host calls with up to 10 participants via built-in conferencing bridge.
Internet Fax
Send and receive faxes online, delivered as PDF files directly to email.
CRM Integration
Automatic screen pops with caller info, click-to-call, and call logging inside CRM platforms.
Toll-Free & Local Numbers
Choose from 800/844/855/866/877/888 toll-free numbers plus local numbers in major cities.